10+ Best WordPress Chatbot Plugins for Websites 2024

We also allow you to integrate your chatbot onto an unlimited number of websites regardless of which plan you choose. Landbot.io enables you to build “conversational experiences” for your website (i.e., a chatbot). There’s actually quite a lot you can unpack here without having to pay for a premium plan. You can build a working chatbot ‘flow’ for up to five chatbots and 500 messages. You can do some light customization in terms of which questions your chatbot will ask visitors as well as the colors and icons to use for the chat module.

Customers prefer chatbots as they provide instant responses and are available 24/7. This enhances their overall experience and improves their satisfaction with your brand. Chatbots can provide customers with product details and answer any questions, making the research process easier and more seamless. They’re used at the beginning of support interactions to help live agents navigate the simplest queries and gather information before speaking with a human.

• By the end of this article, you should be armed with enough information to help you choose the best WordPress chatbot for your business.
• A great example would be linking a WooCommerce store to Botsify and watching as it answers customer questions about product variations, prices, and return policies.
• Our top choice, Botsonic, and a couple of others have free options for you to try out, while the other two also have free trials.
• Tidio is another popular chatbot platform with WordPress integration, but it may not be as good as some of the other options on the market.

As well as integrating with your WordPress site, LivePerson can be used on social media platforms like Facebook, Twitter, and more. You can adjust Quriobot’s styling to fit your website’s color scheme and you can even add custom CSS if you want to. There is plenty of documentation on the Chatfuel website to help you build a bot easily. This includes advice on how to make sure you follow Facebook’s rules for using a Messenger bot. They offer a free 14-day trial (no credit card required) which helps you try it out before choosing a paid plan.

Install the plugin, activate it, and create your free Tidio account from your WP admin panel. Alternatively, you can sign up first, install the plugin, click the Tidio icon in your WP panel, and then use your Tidio login credentials. Chaport offers a 14-day trial period so that you can test everything for free. The same concept applies to how quickly you can deliver responses to support requests. I dare you to ask me anything – all the answers are around the corner. If you are interested in the progress and development of this WordPress ChatBot plugin and have any feedback to make it better, please leave a comment in the support forum.

One of Zendesk’s most powerful customer-facing support tools is the Zendesk chatbot (known as Answer Bot). This AI-powered chatbot employs a deep learning model to seamlessly gather all the context it needs to troubleshoot problems and route tickets to the best-qualified support representative. One benefit of IBM Watson Assistant is its fast answers thanks to NLP (natural language processing), which can bring in high conversions. It also offers full customization options to match your brand and a rich editor to add images and other visuals to your chatbot. Botsify is ideal for small to medium-sized businesses looking to enhance customer engagement without investing in wide development. It’s perfect for providing real-time support, gathering customer insights, or automating repetitive tasks.

Saves time answering email messages

Depending on what you need from a chatbot, there are plenty of options on the market. Another popular option is combining an LLM chatbot with a live chat fallback option. The cost of Chatfuel starts at $15 per month and goes up to $60 per month.

However, the chatbot is limited to pre-written questions and answers, and users must reply with numbers to indicate their answers. With the limited WordPress chatbot plugin answers, you might not offer better customer service here. Zendesk Suite is a complete customer care software solution that makes it easy for customers to get support from your business no matter where they are or what they need.

Some of the main features you should keep an eye out for are AI capabilities, reports, analytics, feedback collection, and great customer support during onboarding. Once you’re happy with the look of your WP chatbot, customize the messages your chat flows will Chat PG send or go to the Lyro tab and upload your question-answer pairs. ArtiBot helps you get more leads, schedule appointments, and even collect payments. This WP-chatbot provides conversational flows with field validation to recognize numbers, dates, etc.

For most businesses, we recommend ChatBot.com as the best AI chatbot software because it’s easy to use and comes with pre-made workflows. Quriobot integrates with help desk software such as LiveAgent, if you want a complete solution that gives you a support desk, live chat, and more. Drift is more suitable for fairly large businesses, and the pricing reflects that.

Before even thinking about plugins, you need to set your priorities straight and decide what type of chatbot you want and which features you need to pay attention to. If you’re new in business or a freelancer, you’re likely seeking an affordable, or even free, WordPress chat assistant platform that provides basic features. Since you might not receive an overwhelming number of inquiries, best chatbots for wordpress a heavy-duty enterprise system isn’t necessary. Instead, opt for software with tools for organizing tickets, checking customer details, and tracking clients on the go via an app. You can use chat flows or a conversational AI, Lyro, for your customer communication. Chat flows are rule-based chatbots that act based on predefined scenarios and use buttons for interactions with users.

Key Features of Tidio

The 24/7 availability of chatbots assures your users receive immediate responses to their questions, making them feel valued and heard. WordPress chatbot is a system that integrates with the WordPress platform easily and adds chatbot functionality to your online store. It helps to improve customer support, boost lead generation, and increase client satisfaction.

There are times when the customer is willing to buy a product or service, but they want answers to some simple questions. However, if they aren’t able to find these answers quickly, they leave the website or store. If there is a customer service representative to answer these basic questions, it will increase the cost of a business. Firstly, round-the-clock support enables customers to get answers to common questions anytime.

This might be a more feasible option if you intend to include chatbots on multiple client websites. HubSpot’s chatbot builder, which we’ll discuss more below, lets you add live and automated chat functionality to your site. By integrating seamlessly with your CRM platform, it makes it easier to create personalized connections with visitors. However, using Artificial Intelligence (AI) technology such as chatbots can help you streamline and enhance customer support. In fact, surveys show that consumers’ interest in using chatbots to interact with brands is on the rise. Just recently, the company introduced a new annual subscription plan for $495/mo that allows you to create unlimited chatbots, live chat widgets, popups, auto messages and so much more.

Additionally, Writesonic, the company behind Botsonic, has seen break-out success with its AI writer and is backed by Y-Combinator. It is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. Tidio’s pre-built chatbots for sales and support automatically boost sales and promptly address customers’ frequently asked questions.

Price can be a significant factor in picking a chatbot solution, especially if this is your first venture into including one on your website. With a lot of chatbots on the market that work with WordPress websites, it can be hard to narrow them down. ChatBot is perfect for companies seeking a comprehensive digital assistant for sales and customer care. It works smoothly with ChatBot.com’s sister brands—LiveChat.com and HelpDesk.com—providing a whole enterprise support framework.

Divi Features

Using these tools, your company can empower its support agents on WordPress to provide assistance that strengthens customer loyalty and improves their experience with your product or service. Change all the WPBOT live chat bot responses and make this ChatBot to work in any language with very little effort. Use this handy tool as a practical means for your website users to save time, improve engagement, generate leads, handle FAQs, showcase your stuff – everything with a single chatbot plugin!

Botsify users appreciate the chatbot’s lead generation capabilities. However, some users have also noted that the user interface is not as intuitive as they’d like. Chatfuel customer support bots field frequently asked questions, while also recommending products based on those same questions. They also have features for collecting user feedback, allowing teams to refine their support offerings over time.

Many companies have unique requirements, so it’s crucial to ensure the software you’re considering aligns with your particular needs. Here’s a detailed breakdown of what to look for, depending on your business size. It’s important to decide on the chatbot’s purpose before adding one to your site.

However, some reviewers have noted that the interface looks outdated and may not be intuitive, especially when it comes to inserting HTML code and manually sending surveys. As of now, we will provide you with the step-by-step process to install a chatbot on WordPress. Tidio has a free plan but you can also test all the premium features for 7 days. Our free eBooks and easy-to-follow checklists will have your website fully optimized in just a few hours.

However, you can use chatbots in combination with live chat and human-based support, rather than in place of them. Joonbot is yet another simple chatbot solution that makes creating a WordPress chatbot a snap. Of all the best WordPress chatbot plugins, this one has conquered my heart with its cute name. All the emotions aside, BotPenguin is a platform that develops a chatbot for your websites, Facebook Messenger, WhatsApp, and other social media.

An ever-present chatbot is ready to greet you and offer its help on every page – just tell it about your business and company’s size, choose a department you want to talk to, and then wait. Leave your email address with a chatbot, and maybe someone from a support team will get in touch with you later. The software can process all incoming messages, send a first reply, and then either help a customer or route a conversation to a support agent. EMail addresses are saved in the database that can be exported as CSV file. WordPress doesn’t provide a chatbot but you can add that functionality to your website with a plugin.

If you enjoyed this article, then you’ll really enjoy the 24/7 WordPress website management and support services WP Buffs’ has to offer! Partner with the team that offers every aspect of premium WordPress support services. IBM Watson Assistant is IBM’s contribution to the AI chatbot lineup. It won’t take long to get your chatbot itself set up with the corresponding plugin. However, you should spend some time thinking about what purpose you want it to serve and how to craft a natural progression of dialogue around that. Although it says “free” to start, you can’t actually use this builder without paying.

AI chatbot software handles many repetitive tasks, reducing the workload for your support staff. This way, you don’t require many people on your customer support team, which can save you hiring costs in the long run. Since WordPress is such a popular platform, lots of different chatbot tools support WordPress integration. That means finding the right tool for your business can be difficult. You can start chatting right after you install the Tidio WP chat plugin and create a free Tidio account.

Finally, an email list that helps make WordPress simple and effective for you. Honed and proven strategies we’ve used successfully 500+ times to help you sell your first care plans. To better understand the ways you might incorporate one, let’s take a look at some chatbot examples and industry-specific use cases. You can foun additiona information about ai customer service and artificial intelligence and NLP. This gives each visitor – regardless of the time of day – an opportunity to connect and communicate with your brand. Discover chatbot security risks and gain practical advice on safeguarding against them.

This is a great option for small businesses that want to stay in touch with their customers on social media. You can use a shared inbox to receive customers’ messages from a Facebook page and the website chatbot widget. This way, you’ll never miss a sales opportunity or a chance to connect with potential clients ever again. This WordPress chat plugin integrates with Google’s Dialogflow and OpenAI GPT-3 (ChatGPT) to add artificial intelligence capabilities.

Drift lets you combine live chat and an automated chatbot, like many of the tools on this list. It also integrates with the most popular CRMs and email marketing services. It comes with a simple drag and drop interface which makes it super easy to set up a chatbot for your Facebook page. You can automatically welcome new users, point them to products, schedule messages, respond to specific keywords, and much more. With more than 1.3 Billion people using Facebook Messenger, it allows you to have a wider reach and more powerful retargeting options on the Facebook platform. Some chatbot platforms offer multi-channel support, allowing customers to reach out through various channels like WhatsApp or Facebook Messenger.

Research shows that as many as 74% of business owners are satisfied with the results of their chatbots. Join.Chat is a WhatsApp WordPress chatting plugin that has an option to activate a chatbot. It includes a WhatsApp contact button, internal links in the bot’s messages, and rule-based chatbots with options clients can choose from.

This free WordPress chatbot engages visitors in conversations to grow email lists, generate and qualify leads, and set appointments. It also features an interactive FAQ feature for educating customers on products and services. Tidio is a free WordPress chatbot plugin that has over a dozen templates for recovering abandoned carts, offering discounts and promotions, and collecting leads. Or, for those who prefer to create their own conversations, Tidio has a drag-and-drop visual editor that allows users to create conversations from scratch.

Chatbot with IBM Watson lets you add a chatbox to your website and provide customized responses with images and clickable content. On the other side, businesses leverage chatbots to offer top-notch customer support, streamline sales, provide product recommendations, collect customer data, and more. In short, chatbots help businesses to provide a personalized shopping experience and grow in their industry quickly.

Lyro AI by Tidio uses your content and data to make chats as smooth as possible. They can take FAQs and give them to your visitors in a way that matches the flow of the conversation. It also learns from conversations so that it doesn’t offer up information that your https://chat.openai.com/ visitors aren’t actually searching for. If it gets in trouble and can’t answer, it can ID the chat topic and send the person to a human support person. Botsonic is ideal for businesses looking to enhance customer support without needing to hire human support staff.

Therefore, knowing the pricing before installing the plugin is important. If we consider customer service, chatbots save names, ticket numbers, and the particular issue of the customer. It later provides a personalized solution according to the customer’s requirements.

Opt for a chatbot that uses advanced AI to ensure high-quality support. They enable you to customize your chatbot, create a bot name, write a welcome message, choose your colors, and more. You can also program the bot to remember previous conversations with visitors. After setting up the builder, you have to manually add the code for your chatbot to your WordPress site.

Customers can also check on their order status, find out their account balance, and get answers to billing or payment questions. The simple and user-friendly interface makes it very easy to use and manage the chat flow. This easy-to-use plugin is entirely free so you can experiment and try out all the features it includes without any limits.

In addition, it will remain in touch with the customers and take no breaks or vacations. In the end, chatbots improve the workflow of the business and increase the productivity of the employees by helping them to focus on more essential tasks. With Tidio, you can build chatbots quickly using 35+ pre-defined templates.

But you can’t devote an employee’s entire schedule to sitting around waiting for visitors’ inquiries. Ada is a chatbot that can tailor its responses and recommendations based on the customer’s information, intent, and interests. It’s designed to be simple to use, so that your support team can set everything up.

Choosing a WordPress theme can be overwhelming, especially for a beginner. We’ve combed through hundreds of popular WordPress themes to showcase free and premium options suited to those new to WordPress. You can also transfer conversations between an unlimited amount of operators. You can schedule your operating hours or show the widget only when you are online. You can also set up automatic responses to be sent on specific days of the week. Tidio has a free plan (no credit card details required), which you can use for an unlimited time before deciding which premium plan make sense for you.

If you need a button menu-driven mode, r natural language processing technology, or maybe a combination of both, this platform provides them all for your convenience. This free chatbot for WordPress websites comes as an add-on to a chatting plugin. There are pre-written questions and answers for conversation, and users reply with numbers to indicate their answers.

The API provides essential functionality like segment integration, conversation sidebar, and more. It is an extensive framework for developing enterprise-level conversational experiences. The bots developed using the framework work well across various platforms like text/sms, Skype, Facebook Messenger, Slack, and more. Check how your chatbot is performing with different types of personalities. It helps you to identify all the loopholes that are still present in your chatbot.

Secondly, it enables the customers to register a query or complaint that chatbots are unable to solve. The chatbot detects user intent along with other customer details to provide agents with all the context they need before the conversation even starts. Zendesk AI also helps organize and prioritize support tickets across both email and messages to reduce manual sorting. Easily set up your AI bot using their chatbot templates and start serving customers with AI-powered product suggestions, package tracking, FAQ answers, and more. A chatbot for WordPress is an AI software that utilizes natural language processing (NLP) and machine learning (ML) to understand customer requests and offer human-like responses. You may be hesitant to add a chatbot to your WordPress site because you’re unsure whether it’s an effective alternative to live chat representatives.

You can also connect Tidio with 3,000+ external apps for free using Zapier. All messages and live chat conversations are grouped and available in your panel. You can remove them permanently and clear the live chat history manually if you need.

Chatbots can understand the visitors’ queries well, answer their questions directly, and redirect them to essential resources for further clarification. To ensure that chatbots perform this task properly, it’s necessary to train them. You can also make a highly-optimized marketing strategy and present it to your customers after initiating a conversation. It will not only enhance engagement but also helps you to generate more sales and revenue. Utilize their drag-and-drop tool to customize your bot, install your chatbot using the WordPress plugin, and receive instant notifications via email and the Collect.chat dashboard. Finally, Tidio also allows you to qualify leads and collect user data to better inform your marketing campaigns.

You might worry that they would hurt your customer service or hamper the quality of support you provide to users. ChatBot for WordPress with AI – WPBot is an easy to use, Native, No coding required, AI ChatBot for WordPress websites to provide Automated Live Chat Support. Use ChatBot to answer user questions and also collect information from the users using conversational forms for ChatBot. It can be also be powered by DialogFlow, Tavily or OpenAI ChatGPT or simply use the built-in features to provide Live support and collect data without any extra cost. This is one of the best chatbots for WordPress that utilizes IBM’s Watson Assistant technology to create and use virtual shopping assistants with artificial intelligence. It helps to create rich messages with clickable chatbot responses, multimedia, rich customization, and language recognition capabilities.

A WordPress chatbot plugin can help streamline customer service and support on your website. It integrates seamlessly with your CRM platform and WordPress site and lets you create personalized messages to your customers. This is one of the best options on the chatbots for the WordPress list – Kommunicate. It provides a codeless WordPress AI chatbot that guarantees troublesome chat with visitors. This human-like platform also offers a live chat for customer support. Tidio is easy to use, has a clean interface, and comes with numerous advanced features that serve a variety of purposes.